EXELIENT CONSULTING
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All our courses are HRD Corp certified, and HRD Corp claimable through your HRD fund contributions.

Our trainers and coaches, who are HRD Corp accredited, adopt an integrative learning approach. This allows them to seamlessly blend their industry practical knowledge and extensive experience into every session. Each course is customized to your organization's unique needs, ensuring maximum relevance and impact.

Classes can be conducted either at your premises or at our designated venue for your convenience.

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Strategic Planning: A Guide to Organizational Success
Duration:
1 Day
Who should attend: Senior and mid-level management


This intensive training equips participants with essential skills in strategic planning, from understanding the strategic planning process to executing and monitoring strategic goals. Participants will delve into the intricacies of strategic goals, learning how they relate to an organization's vision, mission, and values. Through practical exercises, they will master the art of formulating strategic plans and translating them into actionable company objectives. The course also covers the crucial step of cascading strategic goals throughout the organization, ensuring alignment at every level. By the end, participants will have the tools and knowledge needed to drive effective strategic planning initiatives within their organizations.

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Strategic Alignment: Departmental Objectives and Employee KPIs
Duration: 1 Day 
Who should attend: Junior to mid-level management and supervisors 
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This training hones in on strategic goal alignment, focusing on the essentials of setting and aligning goals within an organization. Participants will learn to develop departmental objectives directly from strategic goals, ensuring clear alignment with the organizational vision. The course also covers the formulation of impactful Key Performance Indicators (KPIs) in collaboration with employees. Through practical exercises, attendees will master the execution and review of KPIs to drive performance and achieve strategic objectives effectively.

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Documentation Systems - Setup & Implementation
Duration: 1 Day
Who should attend: Managers and subordinates

This training dives deep into the world of documentation systems, equipping participants with the essential skills for setup and integration. Participants will explore the framework of documentation systems, learning about various key structures and formats. A focus will be placed on differentiating between Policy, Process, Procedure, and Work Instructions, understanding their unique roles.
Practical exercises will guide participants in setting up comprehensive documentation systems tailored to their own departments. The course will also cover strategies for integrating departmental systems into the organization-wide framework. By the end, participants will have the knowledge and tools to establish efficient and effective documentation systems that enhance operational clarity and consistency throughout the organization.

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Effective Inventory Management Essentials
Duration:
1 Day
​Who should attend: Purchasing, Planning, Warehousing, Production, Engineering, Maintenance and Sales staffs


This training focuses on the essentials of inventory management. Participants will delve into the role of inventories in business operations, gain an overview of inventory management principles, and explore techniques for enhancing inventory management efficiency. The course also provides an introductory look into inventory data analysis, equipping participants with foundational skills to optimize inventory processes within their organizations.

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Optimizing Inventory: Strategies and Solutions
Duration: 1 Day
​Who should attend: 
Purchasing, Planning, Warehousing, Production, Engineering, Maintenance and Sales Leaders


This module is designed for individuals who have completed the 'Effective Inventory Management Essentials' course or possess a strong understanding of inventory management fundamentals.

This course dives deep into strategies and solutions for optimizing inventory management. Participants will learn how to conduct inventory analysis for informed decision-making, gaining insights into various methodologies and their implementation. The focus is on effective strategy formulation and continuous improvement techniques. Through workshops, participants will engage in hands-on implementation and integration exercises, leaving with practical tools to enhance their organization's inventory processes.

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Design Thinking Essentials: Unleashing Creative Solutions
Duration: 1 Day
Who should attend: I
deal for anyone seeking to cultivate innovative problem-solving skills. (Designers and Creatives, Product Managers, Entrepreneurs, Business Leaders, Engineers and Developers, Marketers, etc.)

In this dynamic training, participants will embark on a comprehensive journey through the core principles of Design Thinking. Starting with the Discover step, they will learn the fundamentals of Design Thinking, how to identify stakeholders, and craft impactful personas. Moving to the Define step, participants will delve into problem framing, spotting opportunity areas, and crafting illuminating Customer Journey Maps.

​Transitioning to the Design step, the focus turns to the power of ideation, effective prototyping methods, and navigating constraints creatively. Finally, in the Deliver step, participants will master the art of user testing, gathering invaluable feedback, and crafting solutions that are not just desirable but also feasible and viable.

Through practical exercises and real-world examples, participants will leave with a toolkit of Design Thinking techniques to drive innovation and create user-centered solutions.

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Mastering International Trade - Essential concepts for success 
​Duration: 2 Days
Who Should attend: Trading, Logistics companies

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This comprehensive training equips participants with the essential knowledge and skills for successful international trade ventures. Beginning with an overview, participants will define international trade and its significance, explore the benefits and challenges, and delve into the specifics of Import and Export in Malaysia.
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Moving forward, the course covers Trade Policies and Regulations, providing insights into their impact on international business, including tariffs, quotas, and non-tariff barriers. Participants will also learn about Regional Trade Agreements and their implications.
The course then dives into Incoterms, defining these crucial terms, exploring commonly used ones, and highlighting the benefits of their application. Essential Documentations are also covered, including Export and Import documentation, functions, challenges, and best practices.

International Payment Methods are thoroughly examined, presenting a list of methods, their security considerations, and the pros and cons of each. The training also delves into Logistic Management, covering global logistics, cross-border operations, warehouse operations, and inventory control.
Supply Chain Management is a key focus, with participants learning about its elements, demand forecasting, global market dynamics, and risk management with mitigation plans. Finally, Export and Import Procedures are detailed, outlining steps, action plans, and customs compliance requirements.
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Through interactive sessions and case studies, participants will leave the training with a comprehensive understanding of international trade essentials, ready to navigate the complexities of the global market with confidence.

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Mastering Incoterms - Advanced Training for Global Trade Professionals 
Duration: 2 Days


"MASTERING INCOTERMS" is an advanced program for global trade professionals. It starts with an Introduction to Incoterms, explaining their purpose, history, and significance in trade. Key concepts like risk allocation and delivery responsibilities are covered in depth.

Participants will explore Incoterms groups E, F, C, and D, understanding seller and buyer obligations. They'll learn about key risk transfer points. The training covers EXW and FCA, putting risk on the buyer, and maritime-specific terms like FAS and FOB.

Participants then learn about Group C Incoterms like CFR and CIF, focusing on freight and insurance duties. They also study CPT and CIP, understanding their insurance coverage and impact on paperwork and customs.
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The training also covers Group D Incoterms such as DAP, involving buyer delivery notice, DPU for unloading responsibilities, and DDP with comprehensive duties including taxes.
Participants focus on cost and risk allocation, learning how costs are determined with Incoterms and the associated risks. They understand the importance of insurance in managing risks, improving negotiation skills by understanding cost-risk dynamics.
Through case studies, participants analyze trade scenarios, develop problem-solving skills, and learn how to choose the best Incoterms. Real-world examples are used as valuable learning tools.
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The training ends with advanced negotiation strategies using Incoterms. Participants learn to leverage them for negotiation goals, considering negotiation dynamics, psychology, and cultural factors. They also discuss conditional terms, risk management, and ethics, gaining advanced negotiation skills for global trade.

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Payment Methods in International Trade
Duration: 2 Days


This training offers a comprehensive understanding of payment methods and Letter of Credit (LC) in international trade.
Participants receive a basic explanation of various payment methods used in international trade, enabling them to compare and understand the significance of selecting the appropriate method.
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The section on risk factors in International payments covers explanations of currency risk, credit risk, and documentation risk, helping participants grasp the inherent risks in international transactions. Key trade terminology is covered to ensure participants can effectively communicate payment terms in trade transactions.
Participants are introduced to the concept of Letter of Credit (LC) and learn about irrevocable vs revocable LCs, as well as confirmed vs unconfirmed LCs. Sight drafts and time drafts, essential components of LCs, are explained in straightforward terms with practical examples.

An introduction to UCP 600, the rules governing LCs, is provided, emphasizing the importance of compliance for successful transactions.
By the end of this training, participants will have gained a thorough understanding of payment methods and Letter of Credit in international trade, empowering them to navigate transactions with confidence and clarity

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Import & Export Procedures and Documentations
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Duration: 2 Days


This training aims to equip you with the necessary knowledge and skills for effective and compliant import and export operations.
We'll cover the basics of international trade, highlighting its significance and key players, as well as the influence of trade agreements and global organizations on trade policies.
You'll learn about import documentation and compliance, including essential documents and regulations enforced by customs authorities. We'll guide you through the importation process step by step, covering everything from sourcing suppliers to customs clearance.
Understanding import duties, taxes, and tariffs is crucial, so we'll explore these concepts and how they impact import costs.
On the export side, we'll delve into documentation, compliance, and financing options. You'll gain practical insights into the export process, from market identification to shipment preparation, and learn about logistics for seamless operations.
By the end of this training, you'll have the knowledge and tools to navigate international trade confidently. Let's embark on this journey towards mastering import and export procedures together!

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  • About Us
  • Our Team
  • Our Offerings
  • Operational Excellence
  • Design Thinking
  • Leadership Compass
  • Contact Us